Archive - Schoser Talent and Wellness Solutions Newsletters

AI in customer support isn't the problem. Rushing it is

45 years in support, an AI believer, and a warning: we're breaking the one thing we can't automate back.

Apr 21 • Gretchen Schoser

March 2026

My Brain Doesn't Work in a Straight Line. I Finally Found a Tool That Gets That.

I've tried every productivity tool out there. LittleBird AI is the one that finally gets how my brain works

Mar 25 • Gretchen Schoser

January 2026

Hustle Culture Is Killing Trust in Small Teams

Why sustainable leadership means redefining excellence

Jan 21 • Gretchen Schoser

Silence at Work Is Costing You More Than Turnover

Why workplace silence is a leadership crisis, and what it takes to rebuild trust

Jan 16 • Gretchen Schoser

After 45 Years in Tech, I Built an AI App for the People Everyone Else Forgot

Or: What happens when someone who's been in technology for decades gets fed up with watching people get left behind

Jan 16 • Gretchen Schoser

Join my new subscriber chat

A private space for us to converse and connect

Jan 16 • Gretchen Schoser

Mental Health Goals Matter More Than Business Goals This Year

Why your mental health goal should be your business goal this year

Jan 7 • Gretchen Schoser

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